Information we collect from you
We collect relevant information to ensure that you are a person of legal age and can be serviced by our company. This includes your name, birthdate, email address, one or more phone numbers, as well as your physical address and country of residence. We do not store your account password.
Using the website (visiting, navigating or purchasing) also means that your type of device, IP address, visited pages, billing information and payment history is stored, as well as any interactions you have with the customer service team.
What your information is used for
The personal information on your account is required to place orders, complete purchases and enter competitions on the website.
The personal information is also crucial in case of notifications. These notifications may pertain to winnings, account safety, or changes in our services.
Information about your visits, i.e. your device and IP location, may be used to enhance and optimise your future experience of the website. We also use the information to make sure we can communicate with you when required.
You are able to set your own preferences for marketing material, while still receiving notifications including entry confirmations and results.
How your information is stored and protected
Information that is provided on the website is collected by Secure View Services Ltd, company number HE149654 whose registered office is at 3rd Floor, Methonis Tower, 73 Archbishop Makarios Avenue, 2082, Nicosia, Cyprus.
The company will disclose partial information to its own employees or agents performing services on behalf of the company. All information is treated confidentially within the company. Some situations may require the company to disclose details to protect its property or its users. If so, the situation is a legal, regulatory or safety matter. Should the company or part thereof be sold or transferred, all or some of your information may be too.
The company has made every effort to offer a secure experience when visiting and using their websites, having invested in high-performance technology with the sole purpose of protecting the information and assets of their websites and network.
Information stored about yourself can be provided to you upon request at any time.
Changing your personal information and preferences
It’s important to us that your information is accurate and up to date.
Some of the information can be updated on your profile, such as your physical address and telephone number. Other information may need to be verified before they can be updated, in which case you can contact customer support for assistance.
If you want to change communication preferences, this can be done by you on your profile or by our customer service upon request.
Your responsibility in using the website
When using the website, it is expected that users do not download, reproduce or modify the website in any way. It is also expected for the users to be aware of any separate terms for third-party services or products that may be linked to on the website. This includes the option to share certain items on social media, which makes use of their own privacy policies.
If you have had your information stolen as the result of a data virus, worm or Trojan, this website will not assume responsibility for that. The website will however assist in preventing any misuse of your account, should you notify us of such an occurrence. In some cases, we may ask you to submit supporting documents to verify that your registered information is correct. To allow further use of the website, such documentation needs to be submitted as requested.
This website is owned and operated by Secure View Services Limited, 3rd Floor Methonis Tower, 73 Archbishop Makarios Avenue, Cyprus, using the gaming license of its holding company, Play UK Internet, N.V.
PlayUKinternet and its associated brands operate as an independent ticket purchasing service and are neither associated with nor endorsed by The National Lottery, MUSL, or Camelot Plc, nor any company that manages any product for which their services are employed
© 2018 Play UK Internet N.V